Integrating Google Calendar
Published:
Overview
This guide explains how to connect Google Calendar to an AI Voice Agent, allowing the agent to check availability and book appointments directly into a Google Calendar during a call.
Steps to Integrate Google Calendar
- Navigate to Call Flows and locate the agent you want to integrate.
- Ensure you are in the Advanced View.
- Go to Integrations and click Google Calendar.
- Click Connect with Google and follow the authentication prompts to link your Google account.
- Once connected, refer to the Function Templates section below the connection panel, this contains the prompt syntax required to activate calendar functionality within the agent.
- Review the syntax options to understand what each function does (e.g., check availability, create booking).
- Copy the relevant syntax and paste it into the agent's system prompt in the appropriate location.
- Click Save to Draft or Publish to Production.
Key Notes
| Item | Details |
|---|---|
| Function Templates | Contains ready-to-use prompt syntax for calendar actions, always reference this after connecting to ensure the prompt is configured correctly |
| Prompt Configuration | The Google Calendar integration only works if the correct function syntax is included in the system prompt |
| Use Case | The agent can check calendar availability and book appointments in real time during a call |
