CommsMobile - Telstra Wholesale vs Retail Network

CommsMobile - Telstra Wholesale vs Retail Network : 

Here’s some clear info about how the Telstra Wholesale network (which CommsMobile uses) compares to the full Telstra (Retail) network, so you know what to expect technically and when wholesale coverage may differ.

Key Wholesale Network Metrics

• Telstra Wholesale covers over 98.8% of Australia’s population. Telstra Wholesale+2Telstra Wholesale+2

• The landmass footprint for the Wholesale network is more than 1.7 million square kilometres. Telstra Wholesale+1

• 5G under Wholesale is available only in certain areas and requires both a 5G-capable device and a 5G-inclusive plan. Telstra Wholesale+1

What This Means Technically

• Even though 98.8% is very high, there are still some fringe, rural, or remote zones where Wholesale coverage could be weaker or non-existent.

• The actual experience (signal strength, SMS delivery reliability, data upload/download speeds) depends on device capability, distance to nearest cell site, terrain, obstructions, local load on the network, etc.

• If 5G is part of your plan, you may not see 5G everywhere — coverage is “selected areas” only. In many places you’ll fall back to 4G.

What We Offer Through CommsMobile (Wholesale)

• Our service uses Telstra Wholesale, so all the above limits apply.

• CommsMobile provides tools to check coverage (with our map) so customers can see what to expect at their address.

• Voice over WiFi is supported for scenarios where mobile signal is weak but WiFi is available.

Advice for Customers & Partners

• Before choosing plan/retail vs wholesale or deciding to upgrade, check the coverage map at the specific postcode or address to see if the location is well covered under Wholesale.

• If signal is weak in multiple locations (home, work, travel), Retail may have more infrastructure in those fringe zones.

• Ensure your device supports necessary bands, 5G, etc., to make full use of what Wholesale offers where available.

Caution / Disclaimers

• Coverage claims are based on external antenna measurements in some cases (for land-mass / fringe modelling). Performance inside buildings or with standard devices may be worse. Telstra Wholesale+1

• While maps and stats are up-to-date, actual service can vary due to physical, environmental, or technical factors.

• CommsMobile provides Wholesale service; we do our best with Telstra Wholesale infrastructure, but not all areas will match what is shown for Retail.