Connecting GoHighLevel
Published:
Overview
This guide explains how to connect a GoHighLevel (GHL) account to an AI Voice Agent. Once connected, the agent can book appointments directly into GoHighLevel, eliminating the need for third-party calendar tools.
Steps to Connect GoHighLevel
- Navigate to Call Flows and locate the agent you want to integrate.
- Ensure you are in the Advanced View.
- Go to Integrations and click GoHighLevel.
- Click the Connect button to authenticate and link your GoHighLevel account.
- If you encounter issues, refer to the Troubleshooting section on the same page for guidance on common errors.
- Once connected, go to Function Templates to view the prompt syntax required to activate the integration.
- Copy the relevant syntax and paste it into the agent’s system prompt in the appropriate location.
- Click Save to Draft or Publish to Production.
Key Notes
| Item | Details |
|---|---|
| Primary Use Case | Calendar booking — appointments made by the agent are created directly in GoHighLevel |
| Function Templates | Contains the prompt syntax needed to activate the GoHighLevel integration — copy and paste into the system prompt |
| Troubleshooting | Common connection errors and fixes are documented on the integration page |
| Alternative | Without GHL, bookings can be handled via Google Calendar or other calendar integrations |
