Yeastar PBX Audio File Format
Published:
Overview
This article sets out the audio file format Yeastar PBX expects for prompts, greetings, and hold music, and what to do when a customer supplies a different format.
Recommended Audio Format (Best Practice)
For maximum compatibility and best performance, audio files should be provided in the following format:
| Setting | Value |
|---|---|
| File format | WAV |
| Encoding | PCM (Signed Linear) |
| Bit depth | 16-bit |
| Sample rate | 8000 Hz |
| Channels | Mono |
Converting Audio Files (Example)
If customers provide MP3 or other unsupported formats, they must be converted.
Typical conversion requirements:
- Convert to WAV
- 16-bit
- 8000 Hz
- Mono
Key Notes
| Item | Details |
|---|---|
| Validate first | Resellers are encouraged to validate the audio format before uploading to Yeastar |
