Yeastar Backup & Restore
Published:
Overview
Scheduled backups protect the customer's PBX configuration and data. Every production customer should have an automatic backup schedule with an off-system archive.
Steps to Set Up an Automatic Backup Schedule
- Go to Maintenance > Backup and Restore.
- Click Backup Schedule and enable it.
- Set the frequency: Daily, Weekly or Monthly, and a time outside business hours.
- Choose the Storage Location.
- Click Save.
Steps to Create an On-Demand Backup
- Go to Maintenance > Backup and Restore and click Backup.
- Choose the data and configurations to include.
- Click Save. The file appears in the Backup and Restore list.
Steps to Restore from Backup
- Go to Maintenance > Backup and Restore.
- To use a file from another system, click Upload and select the .bak file.
- Click the restore icon beside the backup and confirm.
- Reboot the PBX when prompted.
- Test inbound calls, outbound calls, voicemail and call recording.
Key Notes
| Item | Details |
|---|---|
| Recommended schedule | Daily, outside business hours |
| Off-system archive | FTP, SFTP, S3-compatible storage, Google Cloud Storage or Microsoft SharePoint |
| Before major changes | Take an on-demand backup first |
| Restore impact | Requires a reboot, schedule outside business hours |
| Backup files | .bak format, no special characters in the file name |
