Articles in this section

Yeastar Outlook Integration: Click-to-Call & Call Logging

Published:

Overview

The Outlook integration lets you click a phone number in Outlook to dial it through Linkus, and automatically logs call activity to the matching Outlook contact.


Requirements

  • Outlook 2016 or later (Windows only)
  • Windows 10 or 11
  • Linkus Desktop installed and signed in
  • Outlook integration enabled by your administrator

Steps to Use Click-to-Call

  1. Open an Outlook contact or email that shows a phone number.
  2. Right-click the phone number and select Call with Linkus Client.
  3. Linkus dials the number through your business phone system.

Call Logging

When a call ends, Linkus saves a call note to the Outlook contact with the date, time, duration and direction of the call. If the caller is not in your contacts, Linkus can create a new Outlook contact.


Key Notes

ItemDetails
Outlook versionOutlook 2016 or later
Operating systemWindows 10 or 11 only
LinkusDesktop client must be signed in
Call notesDate, time, duration and direction saved automatically
Access denied
Access denied