Step 8 - Public Activation Links - Migration Guide

Overview

Generate Guest Activation Link creates a public, expiring link that lets a customer port an available service themselves without signing up for a portal account.

Steps to Use Public Activation Links

1. On any available, not-yet-activated service, click the link icon — Generate Guest Activation Link.
2. Note that the generated link is public and expires after seven days.
3. Confirm or change who the link is addressed to. It defaults to whoever is linked to the service.
4. Click Copy Link to send it manually, or click Send Email to have it emailed directly.
5. When the customer opens the link, the plan configured by the partner is pre-selected and locked — the customer cannot change it.
6. Note that pre-filled details, such as service type and account number, are also locked and cannot be edited by the customer.
7. The customer selects their SIM type — eSIM, or Physical SIM with a valid 13-digit SIM number.
8. The customer sends themselves a verification code and enters the OTP to confirm.
9. Once confirmed, the porting order is placed immediately with no manual action required.
10. Note that this tool is not limited to migrations — it works for any available service whenever a customer needs to self-service a port.
11. Click Save to Draft or Publish to Production.

Key Notes

🎥 Watch the demo video below