Call Forwarding Setup in Linkus (Yeastar P-Series Cloud Edition)

Overview

This article provides step-by-step instructions for enabling call forwarding from your Linkus Desktop and Linkus Mobile applications on the Yeastar P-Series Cloud Edition PBX.

This article explains:

• How to enable call forwarding on Linkus Desktop

• How to enable call forwarding on Linkus Mobile

• How to verify that call forwarding is active

Enable Call Forwarding on Linkus Desktop

To enable call forwarding from your Linkus Desktop app:

1. Open the **Linkus Desktop Client** and sign in with your credentials.

2. Click your **profile picture or initials** in the top-right corner of the window.

3. Select **Settings** from the drop-down menu.

4. Navigate to **Call Forwarding** under the Call Settings section.

5. Choose the forwarding condition:

   • **Always Forward** – All calls are forwarded immediately.

   • **When Busy** – Calls are forwarded only when your line is busy.

   • **No Answer** – Calls are forwarded if not answered within a set time.

6. Enter the **destination number** or **extension** you want calls to be forwarded to.

7. Click **Save** or **Apply** to activate call forwarding.

Enable Call Forwarding on Linkus Mobile

To enable call forwarding from your Linkus Mobile app:

1. Open the **Linkus Mobile App** on your smartphone and log in.

2. Tap the **More** (three dots or menu icon) at the bottom-right corner.

3. Go to **Settings** → **Call Forwarding**.

4. Choose your preferred forwarding option:

   • **Always Forward**

   • **When Busy**

   • **No Answer**

5. Enter the number or extension to forward calls to.

6. Tap **Save** or **Confirm** to enable call forwarding.

Verify Call Forwarding

To confirm call forwarding is active:

• Return to the Call Forwarding settings page and ensure the toggle is ON.

• You can also test by calling your extension from another number.

• If the call forwards to the configured number, your setup is complete.

Important Notes

• You can configure different call forwarding rules for Desktop and Mobile independently.

• Ensure that your forwarding number is reachable and correctly formatted.

• If you experience issues, please contact your system administrator or support team.