How to Manage Call Forwarding & Call Features Using USSD Codes

Our customers can activate, deactivate, and check call forwarding or call features directly from their mobile handsets by dialing specific USSD codes. Below is a full list of available options.

📞 Call Forwarding

• All Calls

  • Turn On: *002*<number>#

  • Turn Off: #002#

• Unconditional (Always Forward)

  • Turn On: *21*<number>#

  • Turn Off: #21#

  • Check Status: *#21#

• No Reply (Forward when unanswered)

  • Turn On: *61*<number>#

  • Turn Off: #61#

  • Check Status: *#61#

• Not Reachable (Forward when phone is off or out of coverage)

  • Turn On: *62*<number>#

  • Turn Off: #62#

  • Check Status: *#62#

• Busy (Forward when line is engaged)

  • Turn On: *67*<number>#

  • Turn Off: #67#

  • Check Status: *#67#

📥 Call Forwarding to Voicemail (101)

• All Calls to Voicemail

  • Turn On: **21*101*10#

  • Turn Off: ##21**10#

• No Answer to Voicemail

  • Turn On: **61*101*10#

  • Turn Off: ##61**10#

• Unreachable to Voicemail

  • Turn On: **62*101*10#

  • Turn Off: ##62**10#

• Busy to Voicemail

  • Turn On: **67*101*10#

  • Turn Off: ##67**10#

• Extend Ring Timer (before divert to voicemail)

  • Code: **61*101**<seconds>#

  • Options: 15, 20, 25, or 30 seconds

🔄 Other Call Features

• Call Waiting

  • Enable: *43#

  • Disable: #43#

• Caller ID Restriction (Hide Number)

  • Enable: *31#

  • Disable: #31#

✅ Tip: Replace <number> with the full mobile or landline number you want to forward calls to.