Voicemail | CommsMobile

Overview

CommsMobile provides a built-in personal voicemail (answering service) that allows users to receive messages when they are unable to answer calls.

Users can:

• Set a custom greeting
• Receive and manage voicemail messages
• Access voicemail from their device or remotely
• [for 2.0 Plans only] Receive limited voicemail-to-text (up to ~10 seconds)

📲 Accessing Voicemail

To access your voicemail:

1. Dial 101 from your mobile
2. Enter your voicemail PIN when prompted

Default PIN: 366141

🔐 PIN Setup & Reset

• The default voicemail PIN is 366141
• If prompted, users should try the default PIN first

To change your PIN:

1. Dial 101
2. Press 3 → Mailbox Setup
3. Select Change PIN
4. Enter a new 6-digit PIN
5. Re-enter the PIN to confirm
6. A confirmation prompt will verify the update

📋 Voicemail Menu Navigation

Once logged in:

• Press ** → Return to Main Menu anytime

🎙️ Change Voicemail Greeting

1. Dial 101
2. Press 3 → Mailbox Setup
3. Press 1 → Greetings
4. Press 1 → Record new greeting
5. Follow prompts to save

⚙️ Mailbox Settings

To access mailbox settings:

1. Dial 101
2. Press 3 → Mailbox Setup

Available options include:

Login Options

• Press 1 → Change PIN
• Press 2 → Enable or disable PIN skip

Notification Settings

• Press 3 → Manage voicemail notifications

Navigation Help

• Press 4 → Assistance on using voicemail features

⏱️ Extend Ring Time

To increase the time before voicemail picks up:

1. Dial: